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05 Feb, 2023

Maximizing Revenue Growth through RevOps: The key to unlock

• RevOps

Written by McAlign

Introduction

In today's business environment, it's more important than ever to have a strong revenue generation strategy. Having the right tools and resources at your disposal can make all the difference in stemming declining sales while also helping you to reach new heights of growth and success. This is where RevOps comes in.


There are five key areas in which RevOps teams can focus their efforts to maximize revenue growth:

1. Improving alignment and coordination

With RevOps, you will be able to improve the alignment and coordination of your organization. This means increased visibility into what is happening across the entire value chain in real-time, more effective management across all parts of your business, enhanced ability to identify and address bottlenecks, greater agility through faster reaction times (from anywhere in the world), improved forecasting capabilities and enhanced collaboration between different teams.


2. Increasing visibility

Maximizing revenue growth through RevOps requires companies to increase visibility across their organizations and into the Sales & Marketing, customer experience, supply chain, financials, operations and quality. In order to achieve this goal a company must focus on five key areas:

  • Customer Experience

  • Sales 

  • Marketing

  • Financials (revenue-based metrics)

  • Operations (operational metrics)

  • Quality (quality metrics)


3. Enhancing collaboration

  • RevOps is a collaborative approach to improving business processes that involves a cross-functional team of employees from across the organization. These teams are charged with identifying opportunities for revenue growth and improvement, and then working together to find solutions.

 

  • By definition, RevOps focuses on revenue generation as its primary objective. But by bringing together key stakeholders from across your organization's departments—often including HR, finance, legal, IT, marketing and sales—you'll have a better chance at improving your overall performance than if you were to undertake this kind of undertaking alone.


4. Identifying and addressing bottlenecks

Identifying and addressing bottlenecks Identifying the bottleneck is step one in reducing your operational costs, increasing revenue, and improving performance. Once you've identified these areas of improvement, it's time to analyze the underlying causes of these issues. The good news is identifying bottlenecks isn't just about finding a problem; it's also about providing solutions! Here are some ways to do that:Identify the cause behind any lack of progress toward your goals or objectives. Why is this happening? Is there anything blocking progress? What’s stopping you from achieving what you want? Take some time to evaluate all aspects of your operations—from personnel management practices down through core system capabilities—and consider what changes could be made across each area that would improve overall output while reducing costs at the same time (if necessary). Once you have an idea where improvements should be made, try implementing those changes one step at a time until they become part of normal operations within your organization.


5. Building an effective team

When you’re building your RevOps team, make sure to:

  • Build a cross-functional team. It’s important to have people from different departments involved in the process. This ensures that every department has input on what could be improved and how to improve it.

  • Have a leader who drives the vision of your RevOps initiative forward. The person leading the RevOps team should be an executive with full authority over all decisions made by the team (especially if they involve spending money).

  • Give your RevOps initiative a clear charter, goal, metrics for success, structure and process—and then stick to them! If there are any changes down the road because of new information or circumstances that have arisen since you started working on this project, don't forget to revisit these items before going any further so everyone is still on board with what's happening next!


Strategy

  • The most important aspect of successful RevOps is having a strategy. The strategy is the foundation upon which your RevOps program is built, and it should be based on your organizational goals, objectives, and vision. It should also be in alignment with your business model and corporate vision.

 

  • The first step in developing a successful RevOps program is to determine what you want to achieve through it. For example: Do you want increased revenue? Reduced costs? Improved customer satisfaction? Reduced cycle times? A combination of these goals? Once you've determined what your goal(s) will be for this initiative, then you can begin determining how to achieve them using the tools available through RevOps. This step may involve creating new workflows or rethinking existing ones—whatever will get the job done within the time constraints imposed by other priorities throughout your organization's schedule.*


Technology

  • Technology is a key part of RevOps, as it enables visibility, collaboration, and efficiency. Technology can be used to improve forecasting, Incentive Compensation, tracking, and measurement; customer experience and satisfaction; employee engagement; revenue growth by providing accurate pricing information; revenue retention by governing access to products and services through the right channel at the right time.


People

  • The human element is the most important part of RevOps. People are your biggest asset and should be treated as such.

  • At all levels, people need to be involved in the process from the beginning and have a seat at the table.

  • They must also be trained to do their jobs better, but also trained to work better with others—which will help them gain insight into how their actions affect other departments throughout your organization.


Processes

  • The best way to maximize revenue growth is to identify and improve your processes. Processes are the workflows that are used to deliver a product or service. For example, if you're a hotel manager and want to increase revenue through RevOps, then it's important for you to know what steps and resources are needed in order for guests to book rooms with your business. By understanding this process and implementing improvements over time (which we'll discuss), you can increase how many rooms are booked per day and how much money each room is worth.

  • But what exactly constitutes an improvement? In general terms, any action that has been taken in order to make something more efficient will help improve revenue growth in some way shape or form -- whether it's making changes within an organization itself such as streamlining communication among departments; changing policies so customers feel more comfortable contacting support teams when they need assistance; or even updating software like CRMs so employees don't waste time looking up old information anymore!


RevOps combines the best elements of each methodology and delivers results through a combination of integrated strategies and interdisciplinary teamwork.

  • RevOps combines the best elements of each methodology and delivers results through a combination of integrated strategies and interdisciplinary teamwork. RevOps is a comprehensive approach to improving the customer experience, which includes a variety of tools including but not limited to NPS, Net Promoter Score®, Customer Survey, Net Promoter System®, and much more.


Conclusion

By integrating the best elements of both Lean and Six Sigma, RevOps is able to deliver results that are faster and more effective than either method alone. By combining two different approaches with different strengths, RevOps ensures that teams can optimize their productivity while reducing waste and improving flow across the entire organization.

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